Política de reembolso

Return & Refund Policy

At Men Upgrade, customer satisfaction is important to us.
Please review our Return & Refund Policy carefully before making a purchase.

If you receive an item that is damaged, defective, or not functioning properly, please contact us as soon as possible.

You must notify us within 7 days of receiving your order.
To help us resolve the issue quickly, please provide clear photos or videos showing the damage or defect.
Once verified, we will arrange a replacement item to be sent to you as soon as possible at no additional cost.

Please do not dispose of the item before contacting us, as we may require additional information.

If you are not satisfied with your purchase or have changed your mind, you may request a return under the following conditions:

Once the returned item is received and inspected, we will process your refund.

Approved refunds will be issued to the original payment method.
Refund processing times may vary depending on your payment provider.
Shipping fees (if applicable) are non-refundable unless the item is defective or damaged upon arrival.

For hygiene and safety reasons, certain items may not be eligible for return if they have been opened, used, or tampered with.

We reserve the right to refuse returns that do not meet the conditions outlined in this policy.

If you have not received your refund after receiving confirmation from us:

If you have any questions about returns or refunds, please contact us at:

Email: contact.menupgrade@gmail.com
Website: https://menupgrade.co/