Shipping policy

At Men Upgrade, we are committed to providing reliable, efficient, and discreet delivery for all orders.
Please review the information below for details on our shipping process and timelines.

Order Processing Time

  • Orders are typically processed and dispatched within 48 hours after payment confirmation.

  • Processing time does not include weekends or public holidays.

  • Orders placed on weekends or holidays will be processed on the next business day.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Destinations

We currently ship to the following regions:

  • United States (USA)

  • United Kingdom (UK)

  • Australia (AU)

  • Canada (CA)

  • European Union (EU)

If your location is not listed, please contact us before placing an order.

Estimated Delivery Times

For most orders, estimated delivery times are as follows:

  • USA / UK / AU / CA / EU:
    5–10 business days after dispatch

Please note:

  • Delivery times are estimates and not guaranteed.

  • Orders shipped to remote or rural areas may require additional transit time.

  • Delays may also occur due to customs processing, local carrier issues, or peak shipping periods.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including but not limited to:

  • Carrier delays

  • Weather conditions

  • Customs clearance procedures

  • Public holidays or peak seasons

Men Upgrade is not responsible for delays caused by shipping carriers or customs authorities.

Tracking Information

Once your order has been shipped, you will receive an email containing tracking details.
Please allow up to 48 hours for tracking information to update after dispatch.

Discreet Packaging

All orders are shipped in plain, discreet packaging.
There is no indication of the contents or nature of the products on the external packaging.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete at checkout.

Men Upgrade is not responsible for:

  • Delays or losses caused by incorrect or incomplete address information

  • Packages returned to us due to address errors

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and assist you where possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: contact.menupgrade@gmail.com
Website: https://menupgrade.co/